s h i p p i n g  +  r e t u r n s

Shipping

Shipping within Australia is included in the price of all original artwork and prints. Feel free to also contact me if you would prefer to collect your piece from me from Sydney’s east.

 

If you are from outside of Australia, please use the contact form to get in touch for a shipping estimate and timing. You will be responsible to pay all duties/taxes charged by your country. 

 

Prints will be shipped rolled up in a cylinder or flat depending on the size – I recommend that packaged prints only be opened by a professional framer to avoid damage by mishandling. You can expect to receive your print within 2 weeks of placing your order.

If you select a framing option for original artworks, please allow up to 4 weeks for framing and shipping.

Tracking details will be provided when your piece has been shipped and care instructions will be provided with both prints and original artworks.

 

Returns Policy

Regrettably returns and exchanges are not accepted for prints or original artworks.

Your piece will be handled and shipped with love however in an unlikely event of damage in transit please send photographs of the packaging before opening and the damaged piece inside to katieedwardsart@gmail.com. Your print will be replaced for the same one and original artworks will be replaced with a commission.